We currently have several support mediums, which one should you use?
For technical support, Bevry's Stack Overflow Guide should be your first stop, it will let you leverage the tremendous Stack Overflow community with our recommended tags.
For instant chat, or if you're unsure, Bevry's Slack Community is a great pit-stop. It provides camaraderie for online team and community members about a wide range of topics, including updates and quick support. We also have official IRC and Gitter rooms, however they are unsupported.
GitHub Issues was one of our recommended support mediums, however it is no longer the case. What did go to GitHub Issues, should now go either to the Discourse Forum (if general) or to Stack Overflow (if technical), with GitHub Issues being reserved only for project collaborators.
Members are from all different time zones, so while hopefully someone will be around right then and there to answer your question, sometimes it may take a while, so waiting patiently will be awesome. Time zone calculator